bdt99's Privacy Policy

1 Introduction & Purpose

bdt99 is a trusted online gaming platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. We believe that every user's personal information is their own asset, and protecting it is our core responsibility.

The purpose of this privacy policy is to clearly inform you about what types of information we collect, how that information is used, who it may be shared with, and what measures we take to protect your information. This policy applies to our website, mobile version, and all of our services.

By registering on our platform or using our services, you are considered to have accepted the terms described in this policy. If you do not agree with this policy, please refrain from using our services.

2 Information We Collect

bdt99 collects different types of information for various purposes. A detailed breakdown of the information collected is provided below:

2.1 Personally Identifiable Information

We collect the following information for registration and account management:

• Full name (in both Bengali and English)
• Date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• National ID card or passport details (where identity verification is required)
• Banking and mobile banking information (for bKash, Nagad, Rocket, Upay, or bank transfers)

2.2 Transaction Information

To ensure financial security, we retain:

• Deposit and withdrawal history, amounts, and dates
• Details of payment methods used
• Records of bonus and promotion activity
• A summary of each gaming session

2.3 Technical Information

Our platform automatically collects certain technical information:

• IP address and device type
• Browser version and operating system
• Cookies and session tokens
• Website usage patterns and log files
• Location data (with permission only)

3 Purpose and Use of Information

bdt99 uses your information only for specific and lawful purposes. We never share your information with third parties for sale without your consent.

The main purposes for which your information is used:

• Account management: For registration, login, and profile updates.
• Identity verification: To prevent fraud and ensure security.
• Financial transaction processing: For deposits, withdrawals, and bonus payments.
• Customer support: To resolve your issues and provide assistance.
• Responsible gaming: To identify excessive or high-risk gaming activity.
• Legal compliance: Retaining necessary information under applicable law.
• Platform improvement: Analyzing and enhancing the user experience.
• Communications: Sending important updates, security alerts, and relevant information.

4 Information Sharing & Third Parties

bdt99 does not sell or share your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, technology services, and security verification. These partners may only use the information for the specified task and are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed in accordance with applicable law following a valid order from a government authority or court. Such disclosures are always made within a legal framework.

4.3 Fraud & Security

Information may be shared with relevant authorities to detect and prevent money laundering, fraud, or illegal activity.

4.4 Business Transfers

If there is any change to bdt99's business structure (merger, acquisition, etc.), user information may be transferred. In such cases, we will notify you in advance.

5 Data Security Measures

The security of your information is our top priority. bdt99 uses industry-standard technical and administrative security measures.

• SSL Encryption: SSL (Secure Sockets Layer) encryption is active on our website and mobile platform, keeping your data transmission secure.
• Data Encryption: Stored sensitive information (passwords, financial details) is kept in an encrypted format.
• Access Controls: Only authorized staff can access information on a need-to-know basis.
• Regular Audits: Security measures are regularly assessed and updated.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.
• Two-Factor Authentication: An additional security layer is available for account access.

However, no platform can guarantee 100% security on the internet. While we strive to ensure the highest level of protection, the possibility of unforeseen risks cannot be entirely eliminated. Please keep your password confidential and notify us immediately if you notice any suspicious activity.

6 Cookie Policy

The bdt99 website uses cookies. Cookies are small text files stored in your browser that help make our platform more functional and personalized.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website (login sessions, security).
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: For analyzing platform usage and improvement.

6.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, disabling certain essential cookies may mean you cannot enjoy the full benefits of the platform.

7 Data Retention Period

bdt99 retains your information for as long as necessary. We consider the following factors when determining the retention period:

• All information is retained for as long as the account remains active.
• Even after an account is closed, transaction records may be kept for a specified period due to legal obligations.
• Certain information may be retained for an extended period for fraud prevention and security purposes.
• Once the required period has ended, information is securely deleted or anonymized.

8 Your Rights

As a bdt99 user, you have the following rights over your own information:

8.1 Right to Access

You can request from us at any time to find out what information we hold about you.

8.2 Right to Rectification

If any information in your profile is incorrect or outdated, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You can object at any time to the use of your information for marketing purposes.

8.5 Right to Data Portability

You can request to receive your account information in a structured format.

To exercise any of the rights listed above, please contact our support team. We will respond to your request as quickly as possible.

9 Protection of Minors

bdt99 is strictly for users aged 21 and above. We never intentionally collect information from minors.

We verify age at registration, and if a user is identified as a minor, the account is closed immediately. If we are informed that a minor has registered by mistake, we will arrange to delete that information promptly.

If parents believe their child has registered on our platform, please contact our support team.

10 International Data Transfers

bdt99's servers and technology services may be located in various countries. As a result, your information may be processed or stored outside Bangladesh.

Regardless of where data is transferred, we ensure that the protection standards described in this privacy policy are maintained. For international data transfers, we ensure the necessary agreements and safeguards are in place.

11 Third-Party Links & Services

Our platform may sometimes reference third-party services. These external services have their own privacy policies, and bdt99 has no control over them.

We advise you to read the privacy policy of any third-party service before using it. bdt99 is not responsible for how your information is used on third-party platforms.

12 Policy Changes & Updates

bdt99 may update this privacy policy from time to time. If there are any significant changes to the policy, we will inform you in the following ways:

• A notice will be sent to your registered email.
• An announcement will be published on the website.
• The "Last Updated" date will be noted at the top of the policy.

Continuing to use our platform after a revised policy is published will be considered acceptance of the new policy. You should therefore visit this page regularly.

13 Complaints & Redress

If you have any concerns or complaints about the protection of your information, we take them seriously. The process for submitting a complaint:

• First, raise the matter with our 24/7 live chat support.
• For written complaints, send the details to [email protected].
• We will investigate your complaint and attempt to resolve it as quickly as possible.
• If you are not satisfied with our resolution, you have the right to complain to the relevant legal authority.